Frequently Asked Questions
Everything you need to know about shopping for your little ones at Rookie Kids.
How do I know which size to buy for my child?
We provide a comprehensive size guide on each product page that correlates height and weight to our sizing. If your child is between sizes, we generally recommend sizing up for a more comfortable fit and longer wear.
What is your return policy for kids' clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. We understand that kids grow fast and fits can be tricky, so we make the exchange process as seamless as possible.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need an outfit for a special event or last-minute gift.
Are your fabrics safe for sensitive skin?
Absolutely. At Rookie Kids, we prioritize high-quality, breathable materials like organic cotton and soft jerseys to ensure our garments are gentle on sensitive skin and durable enough for active play.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and convenient checkout experience.